Bob MacDonald on Business

Sage Advice on Insurance and Financial Services from the Perennial Maverick

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Entries from September 28th, 2009

What a Riot Working at Hyatt!

September 28th, 2009 · 4 Comments · Blog, Business Ethics, Business Management

The management of Hyatt Hotels wins this week’s award for “stupid management tricks!”  Their prize: three free nights at one of their Boston hotels being served by a “highly motivated” group of employees.
In an article titled, “Hyatts Face Protests After Layoffs in Boston Area,” (Sept. 25, 2009) The New York Times reported, “Hyatt Hotels is [...]

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We Exterminate Rats and Cockroaches – Why Not Management Consultants?

September 20th, 2009 · 2 Comments · Blog, Business Ethics, Business Management, Financial Services

Except for maybe bankers, can you think of any group more useless than management consultants? These people are a confirmation of the old theory that if you don’t have the ability to actually do the job then you can teach others to do the job.
I don’t mean to have a closed mind, but hiring a [...]

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Health Care: One More Time

September 14th, 2009 · 1 Comment · Blog, Financial Services, Insurance Marketing

And the beat goes on. The health care for millions of “un” and under-insured American citizens has become like a ping-pong ball being endlessly batted back and forth across the net of good intentions. It is a process to warm the cockles of any obstreperous bureaucrat’s heart – lots of commotion but nothing gets done. [...]

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